Select Criteria: Association = D365 CE/CRM- Leadership
Tuesday, October 11
9:40 AM - 10:40 AM
  • Tuesday, October 11:  9:40 AM - 10:40 AM
  • Room:   St George 102 - Hotel, Emerald Bay, Atrium Level
No one starts their CRM project without a plan. But most companies fail to create a plan that results in success. In fact, 47% of CRM projects fail 2 or more times before organizations get it right. Initial or annual planning for customer engagement is a unique process. This session...
  • Beginner
  • Fast Chat

Session Details

Presenter
Tricia Desso-Cox
Managing Director
C5 Insight
Track(s)  SuperTrack(s):  Association 
Tuesday, October 11
2:30 PM - 4:00 PM
  • Tuesday, October 11:  2:30 PM - 4:00 PM
  • Room:   Desoto 2 - Convention Center, Mezzanine
  • Beginner
  • Panel
Presenter
Chris Cognetta
Chief Technology and Innovation Officer
congruentX
Presenter/Submitter
Dan Madden
Director, CRM
Ascensus
Co-Presenter
Mr.  Ken Kelly
President
Kelly Roofing
Presenter
Rick McCutcheon
Microsoft Dynamics 365 MVP and Host
PartnerTalks
Co-Presenter
Teri Stora
Product Owner Manager
Nexben
Track(s)  SuperTrack(s):  Association 
  • Tuesday, October 11:  2:30 PM - 4:00 PM
  • Room:   Escambia - Convention Center, Mezzanine
  • Intermediate
  • Panel
Panelist
Mr.  Blake Miller
Senior Solution Consultant
Arctic IT
Panelist
Clarissa Simpson
Microsoft Business Solutions MVP
Ford Motor Company
Moderator
Sarah Jelinek
MVP, MCT, Enterprise Solution Architect
Arctic IT
Panelist
Seth Bacon
Manager, Technology Consulting
RSM US LLP
Panelist
Sheila Shahpari
Founder/CEO
Paritta Group Inc.
Track(s)  SuperTrack(s):  Association 
Wednesday, October 12
9:30 AM - 10:30 AM
  • Wednesday, October 12:  9:30 AM - 10:30 AM
  • Room:   Osceola CD - Convention Center, Level 2
Join other Microsoft Dynamics CE/CRM users at Summit at the CE/CRM General Session as we talk all things product release, project roadmaps, and strategy! At this general session, we are also going to be doing an All-Star Awards ceremony to recognize our community leaders. Lastly, bring your best customer highlights...

    Session Details

    Host
    Pam Misialek
    Community Director
    Dynamic Communities
    Track(s)  SuperTrack(s):  Association 
    Wednesday, October 12
    10:45 AM - 11:45 AM
    • Wednesday, October 12:  10:45 AM - 11:45 AM
    • Room:   Citrus - Convention Center, Level 2
    • Beginner
    • Fast Chat
    Presenter
    Geoff Ables
    Managing Partner
    C5 Insight
    Track(s)  SuperTrack(s):  Association 
    • Wednesday, October 12:  10:45 AM - 11:45 AM
    • Room:   Desoto 1 - Convention Center, Mezzanine
    • Beginner
    • Live Demo
    Presenter
    Britta Rekstad
    Executive Director
    The Pivot Program
    Track(s)  SuperTrack(s):  Association 
    Wednesday, October 12
    3:00 PM - 4:00 PM
    • Wednesday, October 12:  3:00 PM - 4:00 PM
    • Room:   Lafayette 3 - Convention Center, Mezzanine
    Ever wonder how your organization can use Power BI?  Come learn about Power BI and how to access your Dynamics 365 Business Central data.  We'll cover how to build basic reports and dashboards and have fun while doing it!...
    • Beginner
    • Live Demo

    Session Details

    Co-Presenter
    Katie Soderberg
    Co-Presenter
    Rod O'Connor
    Jack of all trades
    eOne Integrated Business Solutions
    Track(s)  SuperTrack(s):  Association 
    Thursday, October 13
    10:00 AM - 11:00 AM
    • Thursday, October 13:  10:00 AM - 11:00 AM
    • Room:   Lafayette 1 - Convention Center, Mezzanine
    Harvard Business Review reports engaged digital leaders experience 10% acceleration in revenue growth. But the right kind of C-suite engagement has been an insurmountable hurdle for many projects. In this session you will learn the role of the C-suite in managing a CRM project and in using CRM to drive...
    • Beginner
    • Fast Chat

    Session Details

    Presenter
    Geoff Ables
    Managing Partner
    C5 Insight
    Track(s)  SuperTrack(s):  Association