I'm a New Dynamics 365 CE (CRM) Admin … Now What?

  • Monday, October 10, 2022:4:15 PM - 5:15 PM
  • Room: Osceola 6 - Convention Center, Level 2
  • Session Number:  665


You were recently asked to be the Dynamics 365 CE Admin. Congratulations! But where to you begin? That's what we'll talk about in this session. We'll cover a roadmap for your first 2 years as the CRM Admin, the top 10 things to learn, and some of the hidden traps that new admins often fall into.

Complete Session Survey Here

Learning Objectives

• Avoid making the mistakes that many first-time admins do
• Understand if, when, and how to engage a Dynamics partner
• Learn the top skills every admin should have
• Discover the wide range of learning resources available
• Find and engage with a local or regional community


Malcolm McAuley
Sr. Business Solution Analyst
C5 Insight