Teams and Dynamics 365 CE (CRM) … Sittin' in a Tree

  • Monday, October 10, 2022:2:00 PM - 2:45 PM
  • Room: Osceola 6 - Convention Center, Level 2
  • Session Number:  643


Have you experienced the full power of the most recent Dynamics 365CE and Teams integrations? In this session you’ll get a rapid overview of document management integration, and a deeper dive into latest features such as: sharing records with non-CRM licensed users via Teams, making Teams chat available in D365CE, recording calls, measuring sentiment, and more. You’ll learn how these features reduce costs, improve collaboration and radically accelerate user productivity.

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Learning Objectives

• Integrate D365CE, Teams and SharePoint
• Experience how integration will drive up user adoption and engagement
• Learn how the latest updates improve activity tracking and artificial intelligence


Malcolm McAuley
Sr. Business Solution Analyst
C5 Insight